White Papers / Presentations


As leaders in a variety of industries, we at Dunn Solutions Group are often invited to present at conferences, user groups, and other industry events. Here you can download copies of white papers, presentations, and other materials that we develop.


Webinar: Dashboards in SAP BusinessObjects 4.0
Dashboards have proven critical to effective strategic and performance management. And, the better the visualization tools, the better the insight. Join us for a demonstration of SAP BusinessObjects 4.0's visualization features including Dashboard Design (formerly Excelsius) and BI Workspace (formerly Dashboard Builder). Our Team gives 4.0's more powerful dashboards, new visualizations and improved design interface two thumbs up. View the presentation to learn why!

This one-hour presentation features a tour of SAP BusinessObjects 4.0 extensive dashboard capabilities including:

  • Stand alone dashboards
  • BI Workspace
  • Mashups
Current SAP BusinessObjects users and those considering the platform will benefit from this detailed presentation.
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Webinar: What's New in the SAP BOBJ 4.0 End User Experience: Web Intelligence and More!
SAP BusinessObjects 4.0 features some exciting enhancements to the end user experience. View a demonstration of 4.0's end user features including the BI Launch Pad and Web Intelligence, the ad hoc reporting tool. 4.0's significant improvements require only a minimal learning curve and earn two thumbs up from our team.

This one-hour presentation will take you on a tour of the enhanced end user capabilities of the SAP BusinessObjects 4.0 platform including:

  • BI Launchpad (formerly InfoView)

    • The self service BI portal features an improved user interface and simplified customization
  • Web Intelligence (WebI)

    • Enhancements including a common ribbon menu, new chart types, tab options, data sources and formatting
    • Exciting improvements for sharing elements
Current SAP BusinessObjects users and those considering the platform will benefit from this detailed presentation.
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Webinar: On-the-Fly Data Integration - New SAP BOBJ 4.0 Tool Delivers Easy Multiple Data Source Reporting
The universe has become more powerful with the Information Design Tool (IDT), the new semantic layer environment in SAP BusinessObjects 4.0. The tool reduces the amount of work needed for reporting across systems, effectively minimizing the need for ETL. View our presentation to learn the advantages this new tool presents, including how business users can now more easily build reports that draw data from multiple sources.

Our one-hour presentation explores some of the important features of the Information Design Tool including:

  • Multi-Source Universes: A new feature that will let designers create a data foundation (metadata) based upon multiple relational data sources
  • Query Panel: A new feature to build and test the queries that the end users can use to create reports
  • Member Selector: A new feature to select members of OLAP universe hierarchies

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Webinar: SAP BusinessObjects Q2 2010 Roadshow - From Data to Dashboard
Where did this data come from? Is it accurate, complete and up-to-date? Is the data highlighting a problem we need to resolve? Is it highlighting an opportunity we can capitalize on? If these are questions you ask every day, you will want to view this webinar to hear the benefits of...

  • having one version of the truth for smart decision-making
  • understanding the relationships between business drivers, and how they impact your business
  • visualizing key performance indicators for greater insight
Most important, you can see the enabling SAP BusinessObjects tools – Data Management, Explorer and Xcelsius in action.

This webinar is the online version of seminars presented in late April 2010 in Minneapolis, Chicago, and Raleigh.
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Webinar: Maximizing the Value Locked in Your Marketing Data
Are you having a difficult time combining and leveraging data from your multiple marketing systems- CRM, Point-of-Sale, marketing automation tool, etc.- to make critical decisions? Are you using spreadsheets to draw conclusions from your data? Are you able to easily share marketing reports with stakeholders across the organization?

Having the right data can be the differentiator between you and your biggest industry rivals. To be increasingly strategic and have an edge over the competition, you need the right tools to decipher useful meaning from your data so that you can make informed decisions. This means having the capability to consolidate, cleanse, analyze, distribute, and take action on data from all your marketing systems.

View this presentation to learn about SAP's integrated suite which consolidates all your marketing data onto one platform and delivers it in easy-to-understand dashboards and reports, allowing for informed business decisions based on fact, rather than gut feel.
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Webinar: Deliver Customized Processes and Information Across Your Business Ecosystem
One platform where your -

  • Vendors - can see your processes, forms, and status updates
  • Customers - can interact through forums, social networks, and share images and document libraries
  • Employees - can contribute ideas, read HR manuals, and collaborate on projects
Portal technology provides a common platform for your business ecosystem- your customers, vendors and employees- to engage with your organization. It allows you to create individualized communities and share content relative to their role, geography, location, etc., and easily build workflows to streamline processes and eliminate paper trails. Portal technology features cutting edge business tools that include social networking, virtual communities and a central entry point for all business systems and resources.

View this presentation to learn more about the exciting features of Liferay, the industry's top rated open source portal technology.
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Webinar: A Hands-On Look at Mobile BI with SAP BusinessObjects
The ability to run smarter "anywhere" is about making informed decisions with instant access to targeted, personalized information wherever you are - in the board room, at a customer site, or on the shop floor. Mobility allows you to leverage key metrics and company data from anywhere - through the one device you always have with you.

View our presentation for a "hands on" look at SAP BusinessObjects mobility including:

  • A tour of the BI application for the iPad
  • Our own secret tips for mobility on the Android
  • SAP's plan for the future of Mobility Analytics

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Webinar: Measure Customer Loyalty for Improved Retention Strategies
How is Your Organization Using its Customer Feedback Program to Measure Loyalty? What we're learning as this area of marketing evolves is that loyalty is best achieved by transforming customer feedback into retention strategies that focus on loyalty drivers: the products, services and experiences that keep your customers devoted buyers.

View this presentation to learn more about the Customer Loyalty Measurement process and how your company can turn its customer feedback into successful customer strategies that engender loyalty.

Explored in this one-hour presentation:

  • Designing effective VOC (Voice of Customer) surveys
  • Using Predictive Analytics to identify loyalty drivers
  • Applying sales, marketing and retention strategies for increased loyalty

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Webinar: Discover Open Source Portals from Liferay
Learn how portal technology transforms company websites from static repositories of information into dynamic command centers. See how portals utilize today's cutting edge business tools including social networking, virtual communities and a central entry point for all company systems and resources. Liferay is the leading provider of enterprise open-source portal and collaboration software.
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Webinar: Market Basket Analysis - Understand Your Customer's Buying Habits and Increase Your Average Sale
Market Basket Analysis examines transactional sales data to discover the relationship between products and services that are purchased together, allowing companies to better understand their customers' buying habits. By better understanding these purchasing patterns, companies can then promote their most profitable products and services and encourage additional purchases by introducing targeted items that may have otherwise been overlooked. During this forty minute webinar learn the process for analyzing transactional data to uncover purchasing patterns and how to turn these patterns into cross-sell and up-sell opportunities.
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Webinar: Moving Up to True BI - From Crystal Reports to SAP BusinessObjects Edge
Every day, millions of business managers and finance professionals use a Crystal report. And many of them - if not most - must go to the IT department every time they need changes. There is another way: SAP BusinessObjects Edge allows you to retain and utilize your current Crystal reports, and gives you the ability to do much more. Learn how to leverage your existing Crystal reporting tools and knowledge – and how to add valuable business intelligence capabilities - when you view "Moving Up to True BI: From Crystal Reports to SAP BusinessObjects Edge."
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Webinar: Budgeting & Planning: Gain Efficiency & Control over Human Capital Management
The staffing line item on the P&L is one of the largest line items yet managers often have very little access to that data. HR usually supplies a number and any changes are vetted through a lengthy back and forth process, giving managers little ability to understand the overall impact Human Capital changes have on the bottom line. SAP BusinessObjects Business Planning & Consolidation (BPC) gives companies the ability to fully automate, and retain control, of the budgeting process including the Human Capital area of the P&L. HR determines and controls the benefits and fringe calculations while managers are granted continued access to complete and detailed total cost information at the individual employee level, allowing for strategic and accurate budgeting. Download this webinar to learn how to improve the speed and efficiency of your budgeting process, while delivering the information P&L managers need to make informed Human Capital decisions.
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Marketing Mix Modeling: Optimize Your Marketing Budget
Marketers are under more pressure than ever to execute high performing, high ROI, marketing plans. While total sales volume and response rates do provide some measure of ROI for past campaigns, how can marketers know how those channels will perform in the future? Marketing Mix Modeling uses Predicative Analytics to study the impact various factors such as pricing, the economy, the season and brand awareness have on a Marketing Plan. This analysis, combined with "what if" analysis and incremental gains data are used to determine the most optimal mix for a marketing budget. Marketing Mix Modeling can guide marketers through adjusting their marketing plan to incorporate proven effective strategies, and demonstrate how changing the allocation in one area will impact the others.
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Webinar: Demand Forecasting - Looking Ahead Intelligently, Working Smarter Today
In the long run, the success of any organization depends on how well management is able to predict the future and develop strategies to take advantage of, or manage to, those scenarios. And one of the most important components to predict is demand. This new, one-hour webinar takes a close look at how to analyze patterns in your past data, how to use that insight to build better demand forecasts, and how to use those forecasts to make smarter decisions, plus a demo of SPSS PASW Modeler.
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Webinar: Liferay Roadshow Online
Which portal technology is best? The one that offers the broadest capabilities and fastest return on investment: Liferay Portal 6 Enterprise Edition. Designed for the enterprise, and released in September 2010, Liferay Portal 6EE offers an affordable, all-in-one package. In fact, for a fraction of the cost of the "big" portal technologies, Liferay Portal 6EE offers the same core capabilities – and gives you the ability to make important improvements in design, management and productivity. In this one-hour webinar, you’ll hear how today's portal technologies help you achieve real gains in efficiency, collaboration, communication and information access., learn what's new in Liferay Portal 6EE, and see a demonstration of key Liferay Portal 6EE capabilities.
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Webinar: Customer Loyalty - Knowing Key Drivers, Using Smart Tools
Intelligent marketers know that it's expensive to acquire new customers - and that it's smart to keep the customers you already have. The critical question: What makes your customers loyal? Learn how to get the answer when you view "Customer Loyalty: Knowing Key Drivers, Using Smart Tools." This one-hour webinar provides a close look at how to measure customer dynamics - and how to use advanced analytical tools to turn that data into actionable information.
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Webinar: Intelligent Budgeting - Gain Control and Efficiency With SAP BusinessObjects Edge Planning
Many financial organizations either learn to live with a budgeting process that takes three, four, five or even six months to complete. Or they utilize a simplistic model in Excel. Neither is good. Download this presentation to see how this affordable tool lets you streamline, automate and better manage the budgeting process – and gives you control of the software underneath.
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Webinar: Upgraded E-Commerce - New Tools, Greater Agility and Lower Costs
The latest e-commerce tools make it easy – and inexpensive – to upgrade your e-commerce capabilities. In fact, the sophisticated toolsets available today make now the time update your strategy, add new features, revamp your e-commerce architecture, improve the user experience and, most important, make tactical changes that will increase revenue. But where to start? Get the roadmap you need when you download this presentation.
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Webinar: 10 Reasons to Upgrade to Microsoft SharePoint 2010
What happens when the right people and the right information come together? Find out! This one-hour webinar will show you how compartmentalized tasks and workloads trap information and slow your business. And then you'll see how SharePoint 2010 enables efficient collaboration and brings you fluidity, agility and responsiveness. What’s more, you learn how SharePoint 2010 can help your business innovate, gain insight, take action and reduce risk.
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Webinar: Unique Needs, Unique Solution - BusinessObjects Edge Planning Enables Smart Retail Budgeting
Every business believes it is unique, and that it has special budgeting and planning needs. But let's be honest: Budgeting is budgeting. And with a few tweaks, standard tools can manage the process no matter what a company does. Except for retail. Retail organizations really do have unique budgeting and planning requirements. And SAP BusinessObjects Edge Planning and Consolidation accommodates those special needs. Download this webinar to get the roadmap you need to customize, streamline, automate and better manage your budgeting process.
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Webinar: Upgraded E-Commerce - New Tools, Greater Agility and Lower Costs
The latest e-commerce tools make it easy – and inexpensive – to upgrade your e-commerce capabilities. In fact, the sophisticated toolsets available today make now the time update your strategy, add new features, revamp your e-commerce architecture, improve the user experience and, most important, make tactical changes that will increase revenue. But where to start? Download this webinar to get the roadmap you need more forward.
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Why Midsize Companies Need Business Intelligence Solutions
In today's economy, executives face declining revenues and tough cost-cutting decisions. However, cost reductions alone are not enough to survive in this market, especially for midsize companies, which typically lack the expansive resources needed to sustain a market downturn, yet have the ability to be much more agile with the right information. Midsize organizations require clear visibility into operations and processes, so they can quickly capitalize on what works well, rapidly identify and address the issues that degrade performance and efficiency, and optimize their use of resources. This SAP BusinessObjects paper examines how midsize companies can tap into the strength of BI to reinforce what works in their organizations, and position them to move forward even as the economy falters.
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Rx for Healthcare Budgeting: Gain Control and Efficiency with SAP BusinessObjects Edge Planning
Does your healthcare organization live with a budgeting process that utilizes Excel spreadsheets and takes months to complete? Download this recorded webinar to review the challenges of using Excel for complex budgeting, and to learn how SAP BusinessObjects Edge Planning can increase your budgeting efficiency, improve collaboration and give you greater control over the process. Plus, you will get a close-up look at Edge Planning – and see its exceptional power, flexibility and usability.
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High-Performance E-Commerce: Trends, Tools + Tactics for 2010
If your e-commerce capabilities and strategy are the same as two years ago (or even one year ago), it's time to update and upgrade. Now is the time to add new features, revamp your e-tailing architecture, improve the user experience and, most important, make tactical changes that will increase sales. But where to start? Get the roadmap you need when you download this recorded webinar.
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It's Called Business Intelligence for a Reason
Recorded and released in November 2009, this 20-minute podcast was produced by Enterprise Technology Management magazine (ETM), a global monthly report for CIOs and IT executives.  In it, Dunn Solutions Group President Bill Dunn offers his take on smart business intelligence strategy, and discusses the idea that BI is about more than just technology – it’s a business strategy.
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Maximizing the Value of Economic Stimulus Funds
Focused on the America Recovery and Reinvestment Act (ARRA), this SAP Executive Insight document examines some of the major challenges and requirements that governmental agencies face with respect to the stimulus plan.  Going further, it describes how governments can transform their organization to devote more resources to achieving program goals and less on administrative overhead.
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Empowering Users with Critical Business Information
Discover the benefits of using SAP BusinessObjects Web Intelligence software for self-service access to data, reporting, and information analysis. Learn how its powerful features will help you find, format, and analyze the critical information you need for making better decisions in less time.
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SAP BusinessObjects Explorer
Get an overview of SAP BusinessObjects Explorer, software that brings together the simplicity and speed of search capabilities with the trust and analytical power of business intelligence, giving you immediate answers to your business questions.
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SAP BusinessObjects Data Services
How can you best support data quality within data integration and migration projects? Find out how SAP BusinessObjects Data Services combines data quality and integration to help you move, transform, and improve any type of data in one development, runtime, management, security, and data connectivity environment.
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Efficient Business Planning and Consolidation
Learn how CFOs are increasingly acting as strategic advisor to the business – and doing a better job of it with accurate financial data, integrated planning tools, and predictive analysis. SAP software helps boost overall corporate performance with integrated planning and consolidation applications that empower users.
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SAP BusinessObjects Edge Planning and Consolidation
Discover the benefits of using SAP BusinessObjects Edge Planning and Consolidation to streamline planning and reduce business risks. Designed for midsize companies, this application provides an integrated planning, budgeting, forecasting, and consolidation solution that is user focused and process centric.
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Discover the Power of Interactive Dashboards
What if you could easily view up-to-the-minute, critical business information and analyze multiple business scenarios? What if you could readily present interactive dashboards and analytics within PowerPoint slides, Adobe PDF documents and over the Web? What if you could share dashboards and analytics across the enterprise in a scalable, secure environment? Empower yourself: Download this presentation (by Jose Hernandez, Director of Business Intelligence) to see BusinessObjects interactive dashboards for mid- and enterprise-size organizations.
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Real BI in SharePoint 2007 Using BOBJ XI 3.0
Sharepoint has become a predominant portal solution for mid-sized companies, allowing orgainzations to collaborate and share critical information via a browser.  But is a portal complete without an enterprise-ready business intelligence platform to provide one version of the truth?  This presentation (by Jose Hernandez, Director of Business Intelligence) shows how to deliver BI via SharePoint using the BOBJ XI 3.0 platform.  Viewers not only see a working integration, but also how it was done “under the covers.”  Topics included: report delivery, Xcelsius dashboards, ad hoc reporting, authentication and single sign-on.  Additional documents provide important related information.
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Integrating SAP BW With Business Objects 3.0
Business Objects XI 3.0 offers many new features and many improvements over previous versions. One of the most exciting features is improved integration with SAP BW. This presentation (by Eric Spaulding, Business Intelligence Consultant) discusses the various ways to get to SAP data, and shows how to set up and use the SAP Integration Kit to manage and use universes against SAP BW. The demonstration includes: creating SAP BW universes, managing SAP BW universes, and support for BW metadata.
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The Need for Objective Measurements in Software Development Projects
With all of the challenges facing software development organizations in today’s environment, experience and subjective assessment are not enough to both effectively manage projects and provide critical feedback to the organization, project manages and organization leaders need meaningful objective measurements to track progress and improve processes.

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The Growing Complexity of J2EE Applications
Project Leaders that are serious about performance know that they have to address it at every step of the application life cycle. But that can be a tall order when the many disparate tools each only address a small piece of the problem.

Borland's integrated suite of performance tools let you manage application performance during development, analyze it in pre-deployment and solve performance problems in production giving you complete control.

FEATURED SOLUTIONS:
Borland JBuilder ®
Borland Optimizeit ™ ServerTrace
Borland ® Enterprise Server
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How to Write Effective Use Cases
"How do I find good requirements?" is the question software analysts frequently ask when analyzing a problem. Ivar Jacobson pioneered Use Cases as a tool for capturing and modeling functional requirements from the user's perspective. Use Cases organize requirements into stories or cases that describe how a user actually uses the system. The Use Case approach provides more context than traditional approaches for describing requirements and therefore makes it easier for both the analyst and the client to understand the system's requirements.
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Integrating J2EE and .NET using web services
Microsoft and Java platforms have become de facto choices for new e-Business initiatives. Here, we examine when, how, and why to select and optimally leverage them for strategic initiatives.
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Success Starts with Requirements Management
Getting a handle on your project requirements is an important first step to delivering an application or system that satisfies your customers and business needs. In an easy-to-follow workflow, this seminar walks you through the important concepts and offers tips and techniques for more effective requirements management. This includes sections on problem understanding, modeling your business processes or system, eliciting requirements, use cases, managing project scope, and the gathering and prioritization of enhancement requests.
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XML for the Fearless
Extensible Markup Language, or XML, is responsible for a quiet revolution in data formats and is rapidly transforming network landscapes everywhere. These landscapes are quickly becoming a jungle of intertwined technologies and newly-sprouted grammars that can strike fear into the hearts of engineers everywhere. Fear not! Accompany an XML Adventurer on a bold journey to the heart of the XML jungle, and get a close-up view of some of its more powerful and amazing new creatures.

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Using XML for Inter-object Communication
Legacy systems are valuable: they hold most of the world's data, including corporate data, yellow pages, bank account information and virtually all legal documents. But IT and business professionals also view legacy systems as the systems that can't be changed, that are holding huge amounts of data hostage and that can't interact with new systems or new media devices, such as the Web. Now, new technologies based on XML and Java can change that pessimistic outlook.
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Performance Management and Business Objects Performance Management Tools
Beginning with the business case for performance management (PM), and ending with a discussion of the advanced PM tools offered by Business Objects, this presentation gives you the information you need to drive PM initiatives in your organization.
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BusinessObjects Migration: The Path to XI Release 2 – NEW! (August 2005)
In previous versions of this whitepaper, we discussed the various paths you could take to get to the fully unified Crystal/BusinessObjects platform. This unified platform is known as “XI R2.” The beta version was released in July, and November 15, 2005, has been set as the date for general availability. It now is time to think about taking that next step on your migration path. This new whitepaper (August 2005) updates our advice, and reflects signficant changes to the BOBJ product roadmap.
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Deliver Real-time Dashboards with Data Integrator
Data Integrator (DI), Business Objects’ powerful ETL tool, traditionally is used to manipulate large volumes of data in batch mode. But DI’s real-time services and built-in transformation objects can be used to join real-time data with other sources (XML, text files, ERP systems, a variety of databases), process it immediately, and update data marts and reports as changes occur. The result is real-time BI. This presentation, given at the 2005 Business Objects International User Conference, tells you more about this under-utilized capability.
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Hierarchical Trees and Business Objects
Many businesses define dimensions using hierarchies or trees, it is often challenging to create universe objects against the trees in such a way that a user has access to the complete tree using a single prompt. The methods presented in this session will include the basic layout of the source table used to achieve the desired functionality. In addition the LOV object will be defined and clearly illustrated and finally the objects and conditions used in conjunction will be created. Finally, we will demonstrate the reporting piece where a user can take advantage of the objects and create a report capable of drilling through a hierarchical view of a tree with dynamic column headers.
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Best Practices for Deployment Environments
Do you need to manage reports and universes between separate development, quality assurance, and production environments? Do you have to define deployment best practices or adhere to Sarbanes-Oxley provisions? In this session, you'll learn how to facilitate report and universe promotion between environments and lessen the amount of time spent on this activity. See how the Import Wizard and BIAR files can ease the migration of universes, documents, and/or users between various environments--without compromising control and security. This must-attend session will include a demonstration of how to use the Import Wizard and BIAR files, and you'll learn the pros and cons for both methods.
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Accelerating J2EE Development Using Patterns
This seminar begins with a discussion of the state of enterprise computing and outlines how the major J2EE technologies address these needs. A review of the J2EE architecture and a discussion of how to design a robust application with the J2EE patterns are then combined with a demonstration of a real-world solution built using the J2EE  specification. The remainder of the course describes a set of best practices in applying J2EE technologies at several tiers such as the Client tier, the Web tier, the EJB tier and the EIS tier.
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HIPPA Concerns - Implementing Tight Data Security
HIPAA regulations mandate that only authorized users can view medical data. This session focuses on how to implement data security for your data warehouse such that data security is seamlessly integrated into your ad hoc reporting environment. A well-implemented data security model addresses three goals: (1) security is enforced for ad hoc reporting, as well as shared corporate and private documents, (2) security has a minimal impact on query performance, and (3) the security model is easy to maintain as your user requirements change. Learn how to plan for data security when designing your data model, your universe, and enterprise security in order to achieve these three goals
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20 Secret Shortcuts and Workarounds for Crystal Reports Designers and Developers
Learn to power through tricky design and development tasks—and create reports that will amaze your boss and co-workers. These secret tips and tricks are based on the questions most frequently asked of Crystal Reports experts. And now these secrets can be yours—for free!

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Managing Change Before Change Manages You
This is normal, frequent, and good! The only systems for which requirements will not change are those that have no users, no customers, and no stakeholders. During this session, learn three tricks to help you cope with requirements change.
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The EPM Infrastucture Revealed
Dashboards and performance management, which together comprise enterprise performance management (EPM), are just the tip of the business intelligence iceberg. There’s so much more under the surface. In fact, the most important factor in a successful EPM deployment is having a sound BI infrastructure. This presentation, given at the 2005 Business Objects International User Conference, offers an inside look at EPM and all the critical layers beneath. It provides a number of valuable tips for implementing EPM, and offers best practices for the infrastructure that supports it, including universes, data marts, data warehouses and data integration.
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