Webinar and White Paper Library Webinar and White Paper Library

Our practice leaders and consultants are out in the business world helping companies improve their processes, relationships and outcomes with today's leading technologies.  We are committed to helping our customer community remain up-to-date by sharing our knowledge and best practices via regular webcasts and publications.  We invite you to browse through our library for topics of interest. A registration will be requested to view many items- you will only need to provide your information once for access to all content.

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B2B E-Commerce is not Online Ordering

B2B E-Commerce is not Online Ordering Providing your clients with a completely engaging and relevant digital experience is one of the best benefits of E-Commerce. This doesn't come with simple online ordering. Experts from Liferay and Dunn Solutions discuss the differences between online ordering and providing buyers with an immersive experience with your company.

My Intelligent Robot Friend: SAP Analytics Cloud

My Intelligent Robot Friend: SAP Analytics Cloud For most people, meaningful analysis of data is limited to slicing and dicing or drilling through with BI tools or Excel spreadsheets. This kind of works and the cleverer the analyst is, the more insight that might be gained. Regardless, it's difficult and cumbersome. More time is spent wrangling the data than analyzing the data and unless you love math or have a degree in statistics or data science you are just scratching the...

Using Social Media Ambassadors to Drive E-Commerce Sales

Using Social Media Ambassadors to Drive E-Commerce Sales Today's shoppers do not always follow a straight path to purchase. Along the way they are gathering information and using the internet to guide their buying process. Dunn Solutions partnered with TVPage discuss the influences affecting online buyers and more importantly how the use of video, social media and your best employees can supercharge sales and impact the consumer at each stage of their buying journey.

Patient Engagement Portal Demonstration

Patient Engagement Portal Demonstration Our portal drives and builds patient engagement by providing a seamless, branded, and customized experience for patients on both traditional desktop and mobile devices. Leveraging the power of the Patient Engagement Platform can help hospitals meet measures relating to the Meaningful Use stages, optimize relationships with clients, and improve patient outcomes as well as offer convenient avenues for provider-patient communications. Portal...

Learn The Marketer-Friendly Liferay CMS Capability

Learn The Marketer-Friendly Liferay CMS Capability For today's marketers, it is crucial to have full control of website content and changes without having to reach out to IT for changes and edits. Liferay Portal Technology gives marketers this crucial functionality with their CMS features. In this demo we will show how with Liferay CMS, marketers can: Add/edit content and images to a homepage carousel Create a new landing page for the website Create new content...

Focus on Growing Your E-commerce Business, Not Managing Sales Tax

Focus on Growing Your E-commerce Business, Not Managing Sales Tax Whether you have an established e-commerce store or are building your first online business, sales tax in various cities and states can be a daunting hurdle to get over AND get right. Focusing on your e-commerce business should stay at the forefront of your day to day goals. Leveraging powerful tools to handle the complexity of sales tax is crucial for successful and compliant e-commerce businesses. Avalara AvaTax...

Increase Sales & Engagement with the Virtuous Cycle of E-commerce

Increase Sales & Engagement with the Virtuous Cycle of E-commerce According to Forrester By 2020, 80% of the buying process is expected to occur without any direct human-to-human interaction. This means companies that don't learn how to optimize the digital buyer's journey with all the data and tools available will be obsolete. In this webinar, we examine every step of the buyer journey and cover how to effectively apply both Speed and Direction with advanced analytics, marketing...

Increasing Lifetime Value with Predictive Analytics, Part 1 Customer Acquisition

Increasing Lifetime Value with Predictive Analytics, Part 1 Customer Acquisition There is access to more data for marketers to make educated business decisions than ever before – BUT are you actually leveraging all of that data to increase company revenue through understanding your Customer Lifetime Value? Customer Lifetime Value is determined at each stage of the customer lifetime cycle – acquisition, retention, loyalty, and advocacy. Each stage presents unique opportunities and...

How to take Patient & Family Engagement to the Next Level with a Patient Portal

How to take Patient & Family Engagement to the Next Level with a Patient Portal Patient portals are an innovative way to combine all necessary parts of a successful care network. Often time's patients in extended care facilities can have family far from where they are. Are you helping the patient experience by facilitating family communication? Can families access the business data such as contracts as well as well as their family member's health information quickly and easily? Or are...

Empower Sales & Marketing teams with B2B E-commerce

Empower Sales & Marketing teams with B2B E-commerce As you know, B2B e-commerce can be far more complex than B2C, and globally it is now twice the size of B2C e-commerce...is your organization taking advantage of this massive market growth? Give your sales and marketing teams the tools they need to complete complex e-commerce tasks quickly and easily so they may focus on building the bottom line.   With SAP Hybris B2B E-commerce, companies can effectively:   - Reduce...

Hybrid Solution - SAP Analytics Cloud & BusinessObjects On-Premise

Hybrid Solution - SAP Analytics Cloud & BusinessObjects On-Premise Do you want to move your BI to the cloud but something is holding you back? Are you hesitant to switch from your on-premise solution to a cloud based solution? You're not alone. But taking advantage of the cloud is not an all-or-nothing proposition. SAP Analytics Cloud lets you start using the cloud while continuing to leverage your current on-premise solution. An SAP Analytics Cloud hybrid solution gives you the best of...

Driving Advanced Marketing with Predictive Analytics

Driving Advanced Marketing with Predictive Analytics Marketers need data to successfully execute marketing initiatives. Luckily, having enough data is no longer an issue. Organizations have more data than ever before, and given the latest trends, have more data than they may be able to handle! Effectively using all this information makes the difference between "getting the same results as before" or "crushing past performance". Leveraging modern Predictive Analytics technology will...

Are you achieving an optimal Liferay digital experience?

Are you achieving an optimal Liferay digital experience? To survive in the digital eco-system with competitors today it is crucial to have a great digital experience on your Liferay portal. After all of the time and energy of creating a beautiful and streamlined portal – how do KNOW that your consumers are actually having the experience you tried to create? Are page load speeds satisfactory? Are there page errors? Having trouble in mobile view? In most cases, if your consumers aren't...

Learn how to create a smart cycle of engagement to drive revenue with SAP Hybris

Learn how to create a smart cycle of engagement to drive revenue with SAP Hybris SAP's Hybris Commerce can deliver a personalized experience during online shopping and SAP Hybris Marketing delivers a fully automated marketing platform but to effectively use that information a third component is required - analytics.  Bill Dunn, President of Dunn Solutions Group, a digital transformation consultancy, will discuss how combining automated marketing, personalized e-commerce, and...

Data Lakes: Getting Business Users the Data they Need

Data Lakes: Getting Business Users the Data they Need The Data Lake is more a concept than a technology. Taking technology out of the discussion, the data lake is a repository of just-in-time, real time and historical data that is available to business users that needs it. Why do we need this? Because in order to survive (let alone, excel), an organization needs access to information so that it can measure progress, plan for growth, and react to its environment. With data residing in POS...