Training Schedule Training Schedule

(CR100) CRM Customizing Fundamentals
Code: CR100 v15
Type: null
Tuition (USD): $3750
Length: 5 Days
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Location Date Guaranteed to Run
Live Virtual, US 08/26/2019

Not finding any suitable dates? Contact us for additional availability: training@dunnsolutions.com

Skills Gained:
1) Describe SAP Cloud Platform Integration 2) Use the required Tools, Processes and Operations 3) Work with IFlows 4) Use the Prepackaged Content 5) Work with Adapters 6) Explain Security Aspects and Monitoring
Who Should Attend?
Application Consultant Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Solution Architect System Architect Technology Consultant
Prerequisites:
  • Essential: SAPCRM Overview of the SAP CRM solution
  • Recommended: SCM600 Business Processes in Sales Order Management
What You Will Learn:
  • 1) CRM basic data:
  • a) Account Management
  • b) Organizational model
  • c) Product master
  • d) Customizing settings for each object
  • 2) CRM business transactions
  • a) Overview of generic functions in business transactions
  • b) Activity management
  • 3) Customizing for these objects
  • a) Process control and determination
  • 4) Partner determination
  • 5) Actions
  • 6) Overview of pricing in CRM
  • a) CRM Billing
  • b) Basics concepts of CRM middleware
  • c) Introduction to the CRM WebClient User Interface
  • Notes
  • • This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.
Course Info:
Course based on software release: SAP CRM 7.0 EHP3; SAP ERP Central Component 6.0 EhP7

Notes and announcements:

1. This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.

2) This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.

This is a SAP CERTIFIED Course. Your course will include Full Class Delivery of the comprehensive standard SAP curriculum agendas, SAP Certified Instructor, Demonstration and Presentation, Student Hands on exercises, Access to SAP Hosted servers/training environment, SAP Certified e-book participant guides and SAP Certified Hard copy participant guides.

This 5 day instructor led course qualifies for 40 CPE Credits. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations.

With virtual live classroom training you get comprehensive training from SAP experts using seamless over-the Web connectivity. The same content delivered in SAP's traditional "brick and mortar" classrooms is presented during virtual live classroom deliveries. As in SAP's traditional classrooms, SAP virtual live classroom stresses hands-on learning providing each registered student with exclusive access to live SAP systems throughout each course. Each Virtual Live class is taught by a SAP Certified Instructor and will include an e-book student guide for you to download and keep. CPE Credits are currently available only for publicly scheduled courses delivered live at SAP locations and our Authorized Education Partner locations. CPE Credits are not available for virtual live classroom sessions.

Not finding any suitable dates? Contact us for additional available dates: training@dunnsolutions.com